1 reviews | Active since Apr 2014
Death claim
<p>I went to an old mutual branch on friday the 9th and submitted documents for a death claim.this morning i received R107 via my bank and went to enquire only to be told the is a letter short on the policy name. Yet you promised on your sms that you will contact me if further information is needed.no communication what so ever till i had to go to a branch and do a new claim.what a waste of time.i should me mourning in peace not this</p> <p>9/9/16 ref CE ********** </p> <p>13/9/16 ref CE ********** </p>
Dear tebogomarcus,
Thank you for bringing this matter to our attention. We will investigate and contact you directly to resolve.
Regards
Thabiet Mintin
Complaints Management
Best regards,
Dear tebogomarcus,
Thank you for bringing this matter to our attention. We will investigate and contact you directly to resolve.
Regards
Thabiet Mintin
Complaints Management
Best regards,
Dear tebogomarcus
I refer to the telephone call made. As confirmed, your request has been processed and explained. Thank you for your time and allowing us to rectify matters.
Regards
Thabiet Mintin
Complaints Management
Best regards,
Dear tebogomarcus
I refer to the telephone call made. As confirmed, your request has been processed and explained. Thank you for your time and allowing us to rectify matters.
Regards
Thabiet Mintin
Complaints Management
Best regards,