NJ
Namhla J
1 reviews | Active since Apr 2021
16 Apr 2021, 10:56
Death claim
Made a funeral claim with old mutual Ref Number CEB *** , for my brother who died accidentally submitted all the required documents on 12March 2021, till today no response from them ,have been pushed from pillar to post , instead they deducted a premium for some one who is no more
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Old Mutual's replyOfficial
16 Apr 2021, 10:57Dear Namhla J
Thank you for your review. We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Thank you for your review. We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply16 Apr 2021, 10:57
Official
Dear Namhla J
Thank you for your review. We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Thank you for your review. We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Thabiet Mintin
Old Mutual Complaints Management