Tet
Thapelo email [email protected]
1 reviews | Active since Feb 2023
08 Oct 2025, 11:47
Dear old mutual , ca...
Dear old mutual , can i get feedback, your services can not be so bad , when u call still the same story no answer, emails no reply or acknowledge of receiving or replying, call center can not direct your call in the right department, you hold for more than 20min or 30min when your lucky if they answer.
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Old Mutual's replyOfficial
08 Oct 2025, 12:48Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply08 Oct 2025, 12:48
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Best regards,