TB
Teri-Anne Bridger
1 reviews | Active since Jun 2019
27 Mar 2026, 14:14
*********** dealing with custmers
I have tried to speak to someone from last year, but no one comes back to a person. They say to phone but I have phoned 6 times today and held on for 15 min at a time and even got cut off. They told me I owe R184.11 after paying that they come back to say I owe R736.44, after paying that they now t emailed me again saying I owe R184.11. Do they know what they are doing? I also send them a name change they have not amended with a copy of the ID. Just let me know if I should cancel what a waste of money, so Unnecessary all this hassle.
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Old Mutual's replyOfficial
27 Mar 2026, 14:26Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Best regards,
Old Mutual's reply27 Mar 2026, 14:26
Official
Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Best regards,