MB
Michelle B
1 reviews | Active since Apr 2018
01 Jul 2024, 15:17
Dead Mutual
I have read so many negative reviews recently of Old Mutual, that I have decided to transfer my paid-up retirement annuity to an active one I have with Allan Gray. Well now I am in the midst of a battle to transfer the funds out. Dealing with Old Mutual is a living nightmare and the sooner I can be done with them, the better. By comparison, Allan Gray's assistance and response time has been phenomenal.
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Old Mutual's replyOfficial
01 Jul 2024, 15:19Good day M Brown
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Best regards,
Old Mutual's reply01 Jul 2024, 15:19
Official
Good day M Brown
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Best regards,