CM
Charks M
1 reviews | Active since Feb 2021
01 Feb 2021, 13:20
Deactivated my life policy without cause.
Imagine your life policy been cancelled twice in one year. The second time around not even a notification that we have deactivated the policy. I have been paying for years, and now when there is a pandemic they become fly by night. When I call them they say I am the one who asked to deactivate the policy, no proof. IMAGINE!!! if they cant insure me then return all my premiums.
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Replies (1)Old Mutual's replyOfficial
01 Feb 2021, 14:01Dear Charks M
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Complaints Management
Old Mutual's reply01 Feb 2021, 14:01
Official
Dear Charks M
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Complaints Management
We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.
Regards
Complaints Management
