CM
Charks M

1 reviews | Active since Feb 2021

01 Feb 2021, 13:20

Deactivated my life policy without cause.

Imagine your life policy been cancelled twice in one year. The second time around not even a notification that we have deactivated the policy. I have been paying for years, and now when there is a pandemic they become fly by night. When I call them they say I am the one who asked to deactivate the policy, no proof. IMAGINE!!! if they cant insure me then return all my premiums.

0
Replies (1)
Old Mutual
Old Mutual's reply01 Feb 2021, 14:01
Official
Dear Charks M

We are sorry to hear about the service experienced. We will investigate and contact you directly to assist.

Regards
Complaints Management