NM
Ntombifuthi M

1 reviews | Active since Jun 2018

14 Jun 2018, 00:54

Day light *******, I'M DISSApoined

I'm strongly DisappointeD I trusted Old Mutual but how I got treated it's unbelievable

I opened an investment policy and started in July 2016, their system says I started October 2016, I have been paying I never missed a month but when I calculate the money it doesn't add up, the consultant and every1 in the branch can't explain that, I decided to cancel the policy and take my money, here comes the problem again the money is even more lesser than what the consultant told me I will get, I'm not happy at all I have been ****** by OLD MUTUAL

0
Replies (1)
Old Mutual
Old Mutual's reply14 Jun 2018, 06:29
Official

Hi Ntombifuthi

Thank you for the review.

We apologise for the inconvenience and frustration caused. We will investigate and resolve with you directly.

Regards

Belinda Hunt

Old Mutual Complaints Management