MC
MS C

1 reviews | Active since Aug 2022

08 Jan 2024, 17:33

Day light ****mer

I have been a client for almost 2 years and I have had a headache of the year I have been double debited and their call centre was NOT helpful they opened another life cover and funeral cover which was also debited and went to one of their branch in Johannesburg and I closed it off was promised to be refunded within 7-10 working days till today I have been waiting last year December I managed to reverse newest debit order and stopped it and closed it off. I will never in a million years recommend old mutual they are in the business to rob people. I have aslo cancelled my educational plan which never saw any interest till today.

0
Replies (1)
Old Mutual
Old Mutual's reply08 Jan 2024, 17:36
Official
Dear Chloe
We received your review. 
We sincerely apologize for your service experience. We will investigate the matter and contact you directly should we require additional information.
Regards Old Mutual Complaints Management

Best regards,