sH
shocked H

1 reviews | Active since Jul 2012

11 Dec 2023, 11:05

DAMN ***********

I am so livid at old mutual . They lapsed my policy . After that they refunded me some monies , while this busy trying to sort out my policy .Now they are debiting my account as they made some error . they are making my accounts unpaid and this will affect my credit score . They are also adding unpaid amounts onto my accounts.

This madness stops today . your error is not my problem ....its not my damn problem

If Old mutual made an error , why in gods name is it my prtoblem . Why must my account be penalized for their error . WHO does old mutuals think they are

what madness is this ????. SO now you will debit my account for the next 21 days until i have my salary in that account

WHO DO YOU THINK YOU ARE ??????

WHO DO YOU THINK YOU ARE

you such a big organization with 10000 ***********s working for you . STOP THIS NOW

0
Replies (1)
Old Mutual
Old Mutual's reply11 Dec 2023, 11:22
Official
Dear Shoked

We are sorry to hear about the service experience. We will investigate and contact you directly to assist.

Regards
Thabiet Mintin
Old Mutual Complaints Management