RM
RIENKIE M
1 reviews | Active since Nov 2019
27 May 2025, 04:45
*****
Someone open a funeral policy with my details and covered my sister with wrong details and used my bank account for deductions... i alert old mutual begin of March 2025...i was acknowledged that...message received... but they dont get back to me of who did this... I even told them that i wanna file a lawsuit against this matter of how my details were used without my consent...
Helpful (0)
Replies (3)0
Replies (3)
Old Mutual's replyOfficial
27 May 2025, 07:02Good day Rienkie,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply27 May 2025, 07:02
Official
Good day Rienkie,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
RM
RIENKIE M's updateReviewer Update
24 Jul 2025, 13:07Good day,
Are you still investigating who did ***** against my name and banking details even now? I wanna do lawsuit against this whole thing... its even taking long to trace from yiur side as well
Are you still investigating who did ***** against my name and banking details even now? I wanna do lawsuit against this whole thing... its even taking long to trace from yiur side as well
RM
RIENKIE M's update24 Jul 2025, 13:07
Reviewer Update
Good day,
Are you still investigating who did ***** against my name and banking details even now? I wanna do lawsuit against this whole thing... its even taking long to trace from yiur side as well
Are you still investigating who did ***** against my name and banking details even now? I wanna do lawsuit against this whole thing... its even taking long to trace from yiur side as well
Old Mutual's replyOfficial
25 Jul 2025, 06:17Good Day Rienkie M,
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Old Mutual's reply25 Jul 2025, 06:17
Official
Good Day Rienkie M,
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management