FP
Frans P
1 reviews | Active since Apr 2025
07 Jan 2026, 09:03
Customer services dept working with payments
Customer services not answering my calls sometimes hold on my calls more that 30 min answering machine keeps on playing since 06 January 2026 using phone number *** and also wrote several emails to *** without answering my emails and cannot chat on the whatsup group as well
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
07 Jan 2026, 09:21Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply07 Jan 2026, 09:21
Official
Good day, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management