SR
Sadhasivan R
1 reviews | Active since Mar 2021
11 May 2021, 10:23
Customer service
I am a customer with old mutual for 3 years and i am very disappointed with their call centre service. I am trying to speak to a consultant and i cant seem to get through. Ive been waiting for over 20minutes and still no response.I need to urgently update my details and nothing seems to work.
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Replies (2)
Old Mutual's replyOfficial
11 May 2021, 10:28Dear Sadhasivan R
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Old Mutual's reply11 May 2021, 10:28
Official
Dear Sadhasivan R
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
SR
Sadhasivan R's updateReviewer Update
11 May 2021, 12:39Thanks Colleen for your feedback. My cell is ***
SR
Sadhasivan R's update11 May 2021, 12:39
Reviewer Update
Thanks Colleen for your feedback. My cell is ***