Customer Service
<p>Good day</p> <p> </p> <p>I made an arrangement with Old Mutual Finance to make cash payments as i was retrenched form work on 28th of Feb 2017 i has=d this converstaion end of March 2017 i was told by the customer service person they will cancell my debit orders. Old Mutual Finace kept on debiting my account as the funds was not available they lowered the debit order twice meaning 3 debitorders went through unsuccesfully Old Mutual then debited my account with R8.34 3times , i made my payments of the casg payments as agreed on Jamie Lakey contacted me on the 21st of April i told her and she send me banking details for the cash payment as the debit order will be cancelled and yet today the debit order went through still not cancelled.</p> <p> </p> <p>Yes am aware i should go to my bank to have the debitorder stopped however i believed that Old Mutual will honor our arrangement cleary i was wrong</p> <p> </p> <p>I would like them to please cancell the debit order and reverse the R8.34 they charged or debited as the arrangement was made prior to the debit order,as they call are recorded .</p> <p> </p> <p>Thanking you</p> <p>Mildred</p>