MO
Mildred O
1 reviews | Active since Feb 2025
24 Feb 2025, 18:36
Credit check enquiry without my concent
Old mutual finance Sigama conducted credit check enquiry on me without my concent and this has negatively affected my credit score. I am taking this up with my lawyers. This is nonsense. To think that I have never contacted them for a loan.
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Replies (3)
Old Mutual's replyOfficial
24 Feb 2025, 18:49Good day Mildred,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply24 Feb 2025, 18:49
Official
Good day Mildred,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
MO
Mildred O's updateReviewer Update
24 Feb 2025, 18:51That will highly appreciated because I am trying to get my credit score in order and this has deepened my situation.
MO
Mildred O's update24 Feb 2025, 18:51
Reviewer Update
That will highly appreciated because I am trying to get my credit score in order and this has deepened my situation.
Old Mutual's replyOfficial
24 Feb 2025, 18:58We fully understand your frustration and can assure you that we will be in touch to assist.
Old Mutual's reply24 Feb 2025, 18:58
Official
We fully understand your frustration and can assure you that we will be in touch to assist.