Covid-19 Failure

I have contacted the 0860 number a number of times and contacted 2 consultants who I have their personal numbers and I have emailed old mutual to arrange ether a payment holiday or for the insurance that I pay monthly on my loan to cover my installments until such time as I am able to carry on with my regular payments. Not once was this offered to me not once was my questions answered or any arrangements made. I have now made my mind up that when I have payed my loan up I shall be taking my business to another bank that actually cares for their clients. This covid-19 and lock down has disrupted everyone's lives and yet a multi billion rand company can not even help out where help is needed. Further more any of my friends, family, and anyone I know that ether does banking or has policies with old mutual I will make sure that all will be cancelled before the year is over. I am done with corporate bullies.