Continuos Appalling Service

I am absolutely disgusted and appalled by Old Mutuals service. I don't even wanna get started with the ignorance and incompetence of the consultants. They never provide solutions they resort to dropping your call once they hear that it's not the first time you're calling. They never offer solutions, instead they get annoyed once you enquire. I submitted a claim for my Provident Fund on the 26th of March and till this day I am being given the runaround. It's been over a month and the only feedback I got from the CAS Claims email was that there had been an error regarding my claim which I believe has absolutely nothing to do with me. I do not want ANYTHING to do with Old Mutual once this is sorted out. I am without food or money for anything as I became unemployed on the 12th of March but I am yet to receive my money that I worked hard for. Old Mutual continues to disappoint me I am really angry.