XG
Xolisa G

1 reviews | Active since Aug 2014

29 Dec 2015, 10:07

Continued wrong date of debit order

I am sick an tired of having to ask Old Mutual to make sure they deduct their monthly premiums on or before the date I gave them as my pay day (which is the 26th) at Old Mutual they always take your money as they please and it causes extra bank charges if they decide to take it when there isn't enough money, and this inaccuracy would even cause the policy to collapse because of them. OLD MUTUAL GROUP SCHEMES I AM SICK, TIRED & FED UP WITH YOU AND YOUR WAY OF DOING THINGS, WHY CANT YOU COPY GOOD SERVICE FROM SANLAM YOUR COMPETITORS??? at SANLAM they hold their money should my salary be paid before the 26. I really am fed up with these guys I think I'm gona stop using them in future, such a big company but DISAPPOINTMENT!!!<br>

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Replies (1)
Old Mutual
Old Mutual's reply29 Dec 2015, 10:19
Official
Hello thoziegb,

Thank you for bringing this to our attention. We will investigate and contact you directly to resolve.

Kind regards
Christian Cloete