Constant spam sms/calls about funeral plans

Item: Old Mutual
Rating: 1

I've been getting these offers for months and I'm tired of it. "Reply YES to get a consultant to call you back; reply STOP to opt out" - I reply STOP and then about half an hour later, I GET A CALL FROM THEM pushing the **** funeral plans again. WHAT PART OF "I DON'T WANT YOUR FUNERAL PLANS" DO YOU NOT UNDERSTAND!? Do I need to come over there and assault people or destroy servers to get my information off of your **** leads database!? I run my onw business and I don't have time to deal with this bull****. NOW STOP IT!

Helpful (0)

Replies (4)

's updateReviewer Update

27 May 2016, 08:48

For the record, I don't ACTUALLY mean to assault anyone or damage any property. Its just something I say when I'm out of mind with frustration at a situation like this. Its a coping mechanism, not a threat or anything of the sort.

's update27 May 2016, 08:48

Reviewer Update

Old Mutual's replyOfficial

27 May 2016, 08:49

Good day Mr Young

Thank you for the review.

I am sorry for the frustration caused. We will arrange for your details to be removed from the database.

Kind regards,

Carol Olckers

Complaints Assessor

Old Mutual's reply27 May 2016, 08:49

Official

Good day Mr Young

Thank you for the review.

I am sorry for the frustration caused. We will arrange for your details to be removed from the database.

Kind regards,

Carol Olckers

Complaints Assessor

's updateReviewer Update

27 May 2016, 09:15

Hi Carol, Please also be advised that the email address listed on your Hello Peter account doesn't work. Mail delivery system returned the following: This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following address(es) failed: *** SMTP error from remote mail server after RCPT TO:<***>: host ima02.im.is.co.za [196.34.249.162]: 550 Denied by policy

's update27 May 2016, 09:15

Reviewer Update

Old Mutual's replyOfficial

01 Jun 2016, 08:22

I refer to my email confirming that your details were added to the do not contact list. Should any further communications be received, please contact me directly.

Regards

Carol Olckers

Complaints Assessor

Old Mutual's reply01 Jun 2016, 08:22

Official

I refer to my email confirming that your details were added to the do not contact list. Should any further communications be received, please contact me directly.

Regards

Carol Olckers

Complaints Assessor