Constant spam despite numerous opt-outs on all platforms
<p>Old Mutual seems very concerned about when I'm going to die. More concerned than I am even and death terrifies me greatly.</p> <p> </p> <p>I've opted out of email correspondence offering funeral policies.</p> <p>I've opted out of sms correspondence offering funeral policies.</p> <p>I've opted out of calls offering funeral policies</p> <p> </p> <p>I have asked repeatedly that my information be removed from the Old Mutual database and for OM to divulge to me from where my information was obtained - as is my right in terms of the Electronic Communications and Transactions Act 25 of 2002 in South African Law.</p> <p> </p> <p>Old Mutual's failure to comply with both of these requests (they have neither removed my information from their database nor divulged from where they acquired my information), constitutes multiple ******** offenses in terms of Section 45 of the ECT Act as stated below:</p> <p> </p> <p>Unsolicited goods, services or communications</p> <p>45.<br />(1) Any person who sends unsolicited commercial communications to consumers, must provide the consumer—<br />(a) with the option to cancel his or her subscription to the mailing list of that person; and<br />(b) with the identifying particulars of the source from which that person obtained the consumer'spersonal information, on request of the consumer.<br />(2) No agreement is concluded where a consumer has failed to respond to an unsolicited communication.<br />(3) Any person who fails to comply with or contravenes subsection (1) is guilty of an offence and liable, on conviction, to the penalties prescribed in section 89(1).<br />(4) Any person who sends unsolicited commercial communications to a person who has advised the sender that such communications are unwelcome, is guilty of an offence and liable, on conviction, to the penalties prescribed in section 89(1).</p> <p><br />Penalties</p> <p>89.<br />(1) A person convicted of an offence referred to in sections 37(3),40(2), 58(2), 80(5),82(2) or 86(1), (2) or (3) is liable to a fine or imprisonment for a period not exceeding 12 months.<br /><br />* http://www.gov.za/sites/www.gov.za/files/a25-02.pdf</p> <p> </p> <p>I have approached the Old Mutual twitter account and DM'd my information to them with the same information from the Act.</p> <p> </p> <p>If such communication persists, I will not hesitate to lay ******** charges of harassment with the SAPS and NCC against Old Mutual in terms of the ECT Act.</p>
Dear logan-young
We are sorry to hear that you are still being contacted for funeral campaigns and will investigate again why this is happening. I will be in contact with you.
Kind regards
Carol Olckers
Dear logan-young
We are sorry to hear that you are still being contacted for funeral campaigns and will investigate again why this is happening. I will be in contact with you.
Kind regards
Carol Olckers
