FC
Fatima C

1 reviews | Active since Nov 2018

28 Jan 2025, 13:11

Connor Sparks has be...

Connor Sparks has been very helpful I would like to acknowledge and thank him for his assistance

0
Replies (4)
Old Mutual
Old Mutual's reply28 Jan 2025, 13:34
Official
Hi Fatima

We are pleased to hear you are satisfied with our services and will inform the relevant department of your compliment.

Thank you for your efforts, we appreciate your feedback shared.

Regards
Old Mutual Complaints Management
FC
Fatima C's update28 Jan 2025, 13:36
Reviewer Update
Thank you it will be greatly appreciated he really did what promised and was very helpful. He escalated the matter as promised and sent me the proof
FC
Fatima C's update31 Jan 2025, 11:55
Reviewer Update
Good Morning.
Connor Sparks has yet again given me more hope than I have received with this claims process in 3 months of dealing with all the misleading and stress.
He is awesome at his Job and he has kept me up to date with the process in the span of a week I know more about the status of my claim. Than I have in 3 months.

Thank you so much Connor

Old Mutual
Old Mutual's reply31 Jan 2025, 12:12
Official
HI there Fatima, thank you so much for the rating.
We're thrilled to hear that you're satisfied with our service. Your support means a lot to us and motivates us to keep improving.

Regards
Old Mutual Complaints Management