tM
tshidi M
1 reviews | Active since Feb 2014
20 Apr 2015, 10:37
Confirmation of Nationality
Hi,<br> <br> I am greatly disappointed, that there was no email correspondence prior to the call centre calling to confirm my nationality and tax giving.<br> In the mist of everything that is currently happening in the South Africa, I am disgusted at the approach that Old Mutual has taken. What does this say about us as people. Does this mean Old Mutual is condoling the current situation?<br>
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
20 Apr 2015, 11:29Hello tshidi1704,
I am sorry to hear about your service experience. We apologise if we offended you. Old Mutual is committed to treat customers fairly and will contact you directly to resolve this matter.
Kind regards
Thabiet Mintin
OMEM CST Complaints Management
I am sorry to hear about your service experience. We apologise if we offended you. Old Mutual is committed to treat customers fairly and will contact you directly to resolve this matter.
Kind regards
Thabiet Mintin
OMEM CST Complaints Management
Old Mutual's reply20 Apr 2015, 11:29
Official
Hello tshidi1704,
I am sorry to hear about your service experience. We apologise if we offended you. Old Mutual is committed to treat customers fairly and will contact you directly to resolve this matter.
Kind regards
Thabiet Mintin
OMEM CST Complaints Management
I am sorry to hear about your service experience. We apologise if we offended you. Old Mutual is committed to treat customers fairly and will contact you directly to resolve this matter.
Kind regards
Thabiet Mintin
OMEM CST Complaints Management