Confirmation Message *Business Name:* Old Mutual *Rating:* 1 out of 5 *Review:* My account has been on hold since the 23rd of March

Confirmation Message *Business Name:* Old Mutual *Rating:* 1 out of 5 *Review:* My account has been on hold since the 23rd of March.I received funds from my customer as I'm a seller , so they blocked the account and they requested a proof of payment from me.I then sent them the proof of payment.Their communication is so poor I can't even get instant replies in my emails asbicabt even call them to enquire about my account.Im now stuck because Im waiting for the funds they're keeping so that I can buy the customer who paid orders as I take preorders and buy orders if clients when the customer pays Now I don't have funds to buy and send the customers's order due to the funds being on hold.The customer is currently frustrated as I advised her of what is happening.Now I'm deemed unreliable because of old mutual.I need them to open my account as I need to buy and send the customers's items.