Compliments

Thank again to Harriet from RFA claims she took my matter and made it her problem, professionalism she displayed when she dealt with my query and making sure that it resolved exceeded my expectations with the payout payment that it will be in my bank account on 22/10/2020 that's amazing, and again Shanaaz for pulling the strings and giving yourself time to look into this matter of my because I was lost my HR department told that they were not dealing with pension funds it's been months trying to sort it out, but thank you guys for assisting me, you are the best guys.

Thank you

For processes can you please look at the call centre time we hold to get your call answered, it's doable things that need management intervention.