DT
Debra T
1 reviews | Active since Jun 2023
08 May 2025, 11:18
Completely disappointed.
11 days chasing a R*** reversal. Sent from branch to branch, filled in the form as told — now they want another section? I've wasted time, petrol, data, and money. If the Westgate branch had helped properly, this wouldn't be happening. I'm done. Will be cancelling. @old mutal
I am so disappointed.
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Old Mutual's replyOfficial
08 May 2025, 11:21Hi Debra
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply08 May 2025, 11:21
Official
Hi Debra
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management