TM
Thandekile M

1 reviews | Active since Apr 2021

05 May 2021, 14:26

Complement

Thank you so much to Coleen Aanhuizen, who helped me with my withdrawal. I wrote to Hello Peter on the evening of the 29th May.

I am happy to inform you that by the next day, I received a call from Old Mutual and Coleen apologized for the delay. She promised to fast track my withdrawal. And indeed it was fast tracked. Today the 5th May, she called to inform me that money has been paid to my account.

Thank you Old Mutual and thank you to Hello Peter.

0
Replies (1)
Old Mutual
Old Mutual's reply05 May 2021, 14:47
Official
Dear Thandekile 

We received you update. 

Thank you taking the time to provide feedback.  It was a pleasure to assist you and glad that this matter was resoled to you satisfaction.

Kind regards

Coleen Aanhuizen 
Old Mutual Customer Complaints



Best regards,