mS
mapeu S
1 reviews | Active since Jun 2026
03 Jun 2026, 09:58
Complaint Regarding Continued Debits After Cancellation
Despite cancelling my policy, this insurance company continues to deduct money from my account every month. I have submitted a refund request, but the unauthorized debits have not stopped. This level of service is unacceptable, and I cannot recommend this insurer to anyone.
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Old Mutual's replyOfficial
03 Jun 2026, 10:13Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply03 Jun 2026, 10:13
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management