Complaint from.Mrs Dalasile

Wow I am even more shocked today then I was before I do not know what is happening in your company but something shady is happening. My financial advisor sent me a message today telling me that she was told that the tax directive was rejected and I should call SARS, I called SARS and they told me nothing was sent to them by Old Mutual. Then I receive a call from an agent about my complaint here on HelloPetter and they say that nothing was received by them from me which was a total lie because on they documents they sent me I sent them back on the email they gave me and also sent to my advisor to also submit what is funny now is that the information given to my financial advisor and me is very different. I decided to give the agent the number of my financial advisor rather so they can talk and agent says no problem they will call her and get back to me, its a pity I forgot the agents name but they did not call me back. And then I get a new message from my financial advisor saying she was informed that my husband's ID was incorrect which is also very confusing since they sent me documents of my husband's policy from SuperFund Claims with the correct ID number, the correct policy number and also the amount and in the fund which was going to be paid out. No I do not know whose lying here but something is definitely not right at Old Mutual