SM
Siphakamile M
1 reviews | Active since Mar 2025
28 Oct 2025, 12:25
Complaint against Old Mutual.
In February 2025, someone from Old Mutual *****ulently opened a police for me which is deducting R400 in my payslip. I went to Old Mutual breach in King Williams Town to report the matter as request refund but up until to day the policy is still deducting one from my payslip.
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Old Mutual's replyOfficial
28 Oct 2025, 12:36Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply28 Oct 2025, 12:36
Official
Good day , we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management