DM
Dibuseng M
1 reviews | Active since Jun 2025
09 Jun 2025, 10:35
Complaint
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Helpful (0)
Replies (4)0
Replies (4)
Old Mutual's replyOfficial
09 Jun 2025, 10:39Good day Dibuseng,
We are pleased to hear you are satisfied with our services and will inform the relevant department of your compliment.
Thank you for your efforts, we appreciate your feedback shared.
Regards
Old Mutual Complaints Management
We are pleased to hear you are satisfied with our services and will inform the relevant department of your compliment.
Thank you for your efforts, we appreciate your feedback shared.
Regards
Old Mutual Complaints Management
Old Mutual's reply09 Jun 2025, 10:39
Official
Good day Dibuseng,
We are pleased to hear you are satisfied with our services and will inform the relevant department of your compliment.
Thank you for your efforts, we appreciate your feedback shared.
Regards
Old Mutual Complaints Management
We are pleased to hear you are satisfied with our services and will inform the relevant department of your compliment.
Thank you for your efforts, we appreciate your feedback shared.
Regards
Old Mutual Complaints Management
DM
Dibuseng M's updateReviewer Update
09 Jun 2025, 10:45Good day
I received an email from oldmutual on 06/06/2025.They said my father did nominate me as beneficiary,but the beneficiary nomination does not have the same effect as a beneficiary of a life cover.I am still not satisfied with their respond, they further said they fund a life partner, they said she was unemployed and I am also unemployed and I also need clarity on a matter of her being paid while I am nominated and what proves that she's a life partner. My father nominated me in all of his policey I am the one that buried him I even have prove of that .can you please assist me.Thank you
Kind regards
DM MO***ENG
I received an email from oldmutual on 06/06/2025.They said my father did nominate me as beneficiary,but the beneficiary nomination does not have the same effect as a beneficiary of a life cover.I am still not satisfied with their respond, they further said they fund a life partner, they said she was unemployed and I am also unemployed and I also need clarity on a matter of her being paid while I am nominated and what proves that she's a life partner. My father nominated me in all of his policey I am the one that buried him I even have prove of that .can you please assist me.Thank you
Kind regards
DM MO***ENG
DM
Dibuseng M's update09 Jun 2025, 10:45
Reviewer Update
Good day
I received an email from oldmutual on 06/06/2025.They said my father did nominate me as beneficiary,but the beneficiary nomination does not have the same effect as a beneficiary of a life cover.I am still not satisfied with their respond, they further said they fund a life partner, they said she was unemployed and I am also unemployed and I also need clarity on a matter of her being paid while I am nominated and what proves that she's a life partner. My father nominated me in all of his policey I am the one that buried him I even have prove of that .can you please assist me.Thank you
Kind regards
DM MO***ENG
I received an email from oldmutual on 06/06/2025.They said my father did nominate me as beneficiary,but the beneficiary nomination does not have the same effect as a beneficiary of a life cover.I am still not satisfied with their respond, they further said they fund a life partner, they said she was unemployed and I am also unemployed and I also need clarity on a matter of her being paid while I am nominated and what proves that she's a life partner. My father nominated me in all of his policey I am the one that buried him I even have prove of that .can you please assist me.Thank you
Kind regards
DM MO***ENG
Old Mutual's replyOfficial
09 Jun 2025, 10:51Good Day Dibuseng M, thank you for reaching out to us. We understand your concerns regarding the beneficiary nomination.
Our complaint assessor will reachout to you within 1 business day, to help resolve your complaint.
Regards
Old Mutual Complaints Management
Our complaint assessor will reachout to you within 1 business day, to help resolve your complaint.
Regards
Old Mutual Complaints Management
Old Mutual's reply09 Jun 2025, 10:51
Official
Good Day Dibuseng M, thank you for reaching out to us. We understand your concerns regarding the beneficiary nomination.
Our complaint assessor will reachout to you within 1 business day, to help resolve your complaint.
Regards
Old Mutual Complaints Management
Our complaint assessor will reachout to you within 1 business day, to help resolve your complaint.
Regards
Old Mutual Complaints Management
Old Mutual's replyOfficial
10 Jun 2025, 20:03Good Day Dibuseng M,
We received feedback from the relevant department, and have been advised that the complaint has been addressed.
Regards
Old Mutual Complaints Management
We received feedback from the relevant department, and have been advised that the complaint has been addressed.
Regards
Old Mutual Complaints Management
Old Mutual's reply10 Jun 2025, 20:03
Official
Good Day Dibuseng M,
We received feedback from the relevant department, and have been advised that the complaint has been addressed.
Regards
Old Mutual Complaints Management
We received feedback from the relevant department, and have been advised that the complaint has been addressed.
Regards
Old Mutual Complaints Management