TN
Tshivhase N
1 reviews | Active since Jan 2015
28 Jan 2015, 16:39
complaint
my contract get expired on 31 of september 2014 and submited all my nessesary documents on the 5th of december 2014,did follow up on the 19 of dec and promissed to get on after two weeks as one of my former colleque was already recieve the money and then called again on de 19th of jan and told that the money is already paid and i xuld wait for only 3 days and now its 10 days.what is de problem?
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Old Mutual's replyOfficial
29 Jan 2015, 11:30Hello chiefn,
I refer to our earlier conversation.
I apologise for the poor service you experienced and realise that the delay in this payment was frustrating for you. You confirmed that the funds were received today.
Regards
Carol Olckers
Complaints Assessor
I refer to our earlier conversation.
I apologise for the poor service you experienced and realise that the delay in this payment was frustrating for you. You confirmed that the funds were received today.
Regards
Carol Olckers
Complaints Assessor
Old Mutual's reply29 Jan 2015, 11:30
Official
Hello chiefn,
I refer to our earlier conversation.
I apologise for the poor service you experienced and realise that the delay in this payment was frustrating for you. You confirmed that the funds were received today.
Regards
Carol Olckers
Complaints Assessor
I refer to our earlier conversation.
I apologise for the poor service you experienced and realise that the delay in this payment was frustrating for you. You confirmed that the funds were received today.
Regards
Carol Olckers
Complaints Assessor