AI
Anwar I
1 reviews | Active since Jun 2024
07 Mar 2025, 08:30
Complained multiple times but gets ignored
Fw:Juanita Bernadette Ismail ***
This is my 3rd review complaint regarding my dual insurance with Old mutual. Their staff and management refuse to communicate with us. All we requesting is written confirmation of our refund, etc as per emails in their possession.
Helpful (0)
Replies (1)0
Replies (1)
Old Mutual's replyOfficial
07 Mar 2025, 09:00Good day Anwar,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply07 Mar 2025, 09:00
Official
Good day Anwar,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management