MM
Moitheri M
1 reviews | Active since Jul 2025
17 Jul 2025, 13:53
Complain
I went to old mutual jubilee mall to enquire about my policy, the lady at counter no. 3 she was not wearing a name tag, very rude and cold, she kept on making remarks about my policy as if what I came for doesn't have weight, I left without getting any help. Not a happy client at all
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Old Mutual's replyOfficial
17 Jul 2025, 14:57Good day Moitheri M,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply17 Jul 2025, 14:57
Official
Good day Moitheri M,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management