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Item: Old Mutual
Rating: 1

<p>I took a policy with old Mutual and now I was informed that they don't have records for this policy .This policy debits everymonth and the latest ref is : OM -***5M </p>

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Replies (2)

Old Mutual's replyOfficial

09 Jun 2016, 09:43

Hi Nombuso,

Thank you for bringing this matter to our attention. We will investigate and contact you directly to resolve.

Kind regards

Carol Olckers

Complaints Management

Best regards,

Old Mutual's reply09 Jun 2016, 09:43

Official

Hi Nombuso,

Thank you for bringing this matter to our attention. We will investigate and contact you directly to resolve.

Kind regards

Carol Olckers

Complaints Management

Best regards,

Old Mutual's replyOfficial

15 Jun 2016, 11:26

Hi Nombuso

I received feedback from Alternative Solutions that they responded to you via email on 14 June 2016. I trust that their response clarified matters. Please contact me, should you require any further assistance.

Regards

Carol Olckers

Complaints Assessor

Best regards,

Old Mutual's reply15 Jun 2016, 11:26

Official

Hi Nombuso

Regards

Carol Olckers

Complaints Assessor

Best regards,

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