TM
Thandekile M
1 reviews | Active since Apr 2021
30 Apr 2021, 00:59
Complain
I've been waiting for my policy withdrawal which matured 01 April 2021. I signed the documents and submitted my bank details on the 7th of April. I was told the waiting was 9 to 15days, but to date nothing has come through and I'm not satisfied with their excuses.
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Old Mutual's replyOfficial
30 Apr 2021, 09:18Dear Thandikile M
Thank you for your review. We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Thank you for your review. We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Old Mutual's reply30 Apr 2021, 09:18
Official
Dear Thandikile M
Thank you for your review. We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Thabiet Mintin
Old Mutual Complaints Management
Thank you for your review. We apologize for the inconvenience caused. We will investigate and resolve with you directly.
Regards
Thabiet Mintin
Old Mutual Complaints Management