LJ
Lindelwa J
1 reviews | Active since Dec 2021
04 Feb 2025, 15:26
Complain
I’ve been paying my Old Mutual funeral cover for years and now they said they can’t find my policy on their system what can I do
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Replies (2)0
Replies (2)
Old Mutual's replyOfficial
04 Feb 2025, 15:33Good day Lindelwa,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply04 Feb 2025, 15:33
Official
Good day Lindelwa,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
LJ
Lindelwa J's updateReviewer Update
04 Feb 2025, 15:49Thank you for your response
LJ
Lindelwa J's update04 Feb 2025, 15:49
Reviewer Update
Thank you for your response