ZC
Zamandosi C
1 reviews | Active since Sept 2025
16 Sept 2025, 11:48
*****, ************* company
old mutual took money from my parsal number without my consent, made me cover people I don't even know, said I registered from a place I haven't been to in the last 5 years.... I'll like the cancelation and my money back.
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Replies (3)
Old Mutual's replyOfficial
16 Sept 2025, 11:55Good day Zamandosi,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply16 Sept 2025, 11:55
Official
Good day Zamandosi,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
ZC
Zamandosi C's updateReviewer Update
06 Oct 2025, 10:02I haven't received the refund since I've been waiting.
ZC
Zamandosi C's update06 Oct 2025, 10:02
Reviewer Update
I haven't received the refund since I've been waiting.
Old Mutual's replyOfficial
06 Oct 2025, 15:17Good Day Zamandosi C,
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Old Mutual's reply06 Oct 2025, 15:17
Official
Good Day Zamandosi C,
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is being attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management