JM
Jonathan M
1 reviews | Active since Mar 2025
06 Mar 2025, 12:49
COMPANY AND CUSTOMER SERVICE HORRIBLE!!!!!!!!!!!
I am completely feed up!!! This company and customer service is SH*T, I cannot deal with this anymore. Debit order that I requested and got confirmation from Diane the (Relationship Manager) told me it was cancelled in February. Only God knows why Old Mutual took money from my ACCOUNT ON THE 3rd of March.
I have been requesting to speak to any Relationship Manger and not the call center because they cannot assist, The hold time on the cell phone of this organization is appalling . nobody at that STUPID Company can assist me. I want my Money!!!!
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Old Mutual's replyOfficial
06 Mar 2025, 12:59Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
Old Mutual's reply06 Mar 2025, 12:59
Official
Good day,
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management
We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Kind regards
Old Mutual Complaints Management