NM
Ntsikelelo M
1 reviews | Active since Nov 2020
09 Aug 2024, 09:27
***** committed by Old Mutual
On the 12/04/2024 I reported a ***** that was committed by one of Old Mutual employees. It's seems like nothing has been done to it cause Old Mutual is still deducted my money that I work hard for it. The reference number is CEB***.
It's really frustrate me to see that Old Mutual is promoting ***** by not taking customers serious. You are tempering with my money, you distract my budget in this poor economic status.
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Replies (3)
Old Mutual's replyOfficial
09 Aug 2024, 09:44Good day Ntsikelelo
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Best regards,
Old Mutual's reply09 Aug 2024, 09:44
Official
Good day Ntsikelelo
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
We acknowledge receipt of your review and extend our sincere apologies for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Best regards,
NM
Ntsikelelo M's updateReviewer Update
09 Aug 2024, 10:03Good day to you,
I'm tired of hearing the very same story.
To make things simpler for you, I never took any policy this year. These Old Mutual Protect Extended Family Funeral Cover that I'm seeing under my profile, I don't
Know them, hence I consider them as a *****. I want my money back of all the premiums you have took. I never gave any one an authority to deduct my money. For the fact that you do as you plea it's angers me more. You closed one policy and you left two of the mentioned ***** above.
I want my money... if you want me to take legal actions so be it. I'm currently on financial constraints trying to fight back but you guys you decide to commit *****.
I will definitely make you trend.
I'm tired of hearing the very same story.
To make things simpler for you, I never took any policy this year. These Old Mutual Protect Extended Family Funeral Cover that I'm seeing under my profile, I don't
Know them, hence I consider them as a *****. I want my money back of all the premiums you have took. I never gave any one an authority to deduct my money. For the fact that you do as you plea it's angers me more. You closed one policy and you left two of the mentioned ***** above.
I want my money... if you want me to take legal actions so be it. I'm currently on financial constraints trying to fight back but you guys you decide to commit *****.
I will definitely make you trend.
NM
Ntsikelelo M's update09 Aug 2024, 10:03
Reviewer Update
Good day to you,
I'm tired of hearing the very same story.
To make things simpler for you, I never took any policy this year. These Old Mutual Protect Extended Family Funeral Cover that I'm seeing under my profile, I don't
Know them, hence I consider them as a *****. I want my money back of all the premiums you have took. I never gave any one an authority to deduct my money. For the fact that you do as you plea it's angers me more. You closed one policy and you left two of the mentioned ***** above.
I want my money... if you want me to take legal actions so be it. I'm currently on financial constraints trying to fight back but you guys you decide to commit *****.
I will definitely make you trend.
I'm tired of hearing the very same story.
To make things simpler for you, I never took any policy this year. These Old Mutual Protect Extended Family Funeral Cover that I'm seeing under my profile, I don't
Know them, hence I consider them as a *****. I want my money back of all the premiums you have took. I never gave any one an authority to deduct my money. For the fact that you do as you plea it's angers me more. You closed one policy and you left two of the mentioned ***** above.
I want my money... if you want me to take legal actions so be it. I'm currently on financial constraints trying to fight back but you guys you decide to commit *****.
I will definitely make you trend.
Old Mutual's replyOfficial
12 Aug 2024, 08:55Good day Ntsikelelo
We received your update.
I under stand your frustration. I am investigating this matter now and will provide you with an update shortly.
Kind regards
Coleen Aanhuizen
Old Mutual Complaints Management
We received your update.
I under stand your frustration. I am investigating this matter now and will provide you with an update shortly.
Kind regards
Coleen Aanhuizen
Old Mutual Complaints Management
Best regards,
Old Mutual's reply12 Aug 2024, 08:55
Official
Good day Ntsikelelo
We received your update.
I under stand your frustration. I am investigating this matter now and will provide you with an update shortly.
Kind regards
Coleen Aanhuizen
Old Mutual Complaints Management
We received your update.
I under stand your frustration. I am investigating this matter now and will provide you with an update shortly.
Kind regards
Coleen Aanhuizen
Old Mutual Complaints Management
Best regards,