EM
Estelle M
1 reviews | Active since Jan 2025
11 Jun 2025, 16:39
Cold call harassment by Old Mutual
I am so sick of Old Mutual constantly harassing me with cold calls everyday - where did you get my detail? Stop it -
Helpful (0)
Replies (3)0
Replies (3)
Old Mutual's replyOfficial
11 Jun 2025, 18:07Good Day Estelle M, thank you for reaching out to us.
We sincerely apologise for the inconvenience caused by our calls. Your feedback is extremely important to us, and we understand how frustrating this must be. To resolve this issue promptly, we will escalate your concern to our complaints team, who will reachout to you within 1 business day. Thank you for bringing this to our attention, and we truly appreciate your patience. We value your trust and hope to improve your experience with us.
Regards
Old Mutual Complaints Management
We sincerely apologise for the inconvenience caused by our calls. Your feedback is extremely important to us, and we understand how frustrating this must be. To resolve this issue promptly, we will escalate your concern to our complaints team, who will reachout to you within 1 business day. Thank you for bringing this to our attention, and we truly appreciate your patience. We value your trust and hope to improve your experience with us.
Regards
Old Mutual Complaints Management
Old Mutual's reply11 Jun 2025, 18:07
Official
Good Day Estelle M, thank you for reaching out to us.
We sincerely apologise for the inconvenience caused by our calls. Your feedback is extremely important to us, and we understand how frustrating this must be. To resolve this issue promptly, we will escalate your concern to our complaints team, who will reachout to you within 1 business day. Thank you for bringing this to our attention, and we truly appreciate your patience. We value your trust and hope to improve your experience with us.
Regards
Old Mutual Complaints Management
We sincerely apologise for the inconvenience caused by our calls. Your feedback is extremely important to us, and we understand how frustrating this must be. To resolve this issue promptly, we will escalate your concern to our complaints team, who will reachout to you within 1 business day. Thank you for bringing this to our attention, and we truly appreciate your patience. We value your trust and hope to improve your experience with us.
Regards
Old Mutual Complaints Management
EM
Estelle M's updateReviewer Update
12 Jun 2025, 11:10I am still being phoned by Old Mutual cold calls non-stop. Where do you get the numbers from? I am sick of this.
EM
Estelle M's update12 Jun 2025, 11:10
Reviewer Update
I am still being phoned by Old Mutual cold calls non-stop. Where do you get the numbers from? I am sick of this.
Old Mutual's replyOfficial
12 Jun 2025, 12:25Good day, Estelle M.
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
Old Mutual's reply12 Jun 2025, 12:25
Official
Good day, Estelle M.
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management
We note your comments, please be advised that this matter is been attended to and feedback will be provided via email.
Regards
Old Mutual Complaints Management