FJ
Fanyana J
1 reviews | Active since Feb 2021
03 Feb 2026, 13:18
Cleanliness
I did visit Giyani Old Mutual branch on February 3rd, 2026 to check on my policies accounts which i did receive an assistance. Although I was so shock seeing so many ****roaches roaming, especially during the the service counters. Could please do something about it. Get a reliable pests control and cleaning services to address the issue
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Old Mutual's replyOfficial
03 Feb 2026, 15:35Good day Fanyana, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management
Old Mutual's reply03 Feb 2026, 15:35
Official
Good day Fanyana, we acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you during business hours should further information be required.
Kind regards
Old Mutual Complaints Management
Kind regards
Old Mutual Complaints Management