claims

My name is themba mo***eng<br> My mother intrusted old mutual with a educational trust for me and my younger sister and since her passing in 2010 we have claimed our policy. We then went to old mutual on the 23 december 2015 to claim it as we going to school now and we specified we would like a emergency claim as registration was on the 8th of january 2016. We received bad service and our money haven't gone through. And this is 15 days of working days. I'm not happy with old mutual. We now have to apply for late registration which is more expensive.