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Itumeleng S
1 reviews | Active since Aug 2020
30 May 2023, 08:21
CLAIMING ONLY TO GET THE SHOCK OF YOUR LIFE
NO PREMIUM UPDATE NO CANCELLATION FROM INSURANCE OR EMPLOYER
Helpful (0)
Replies (8)0
Replies (8)Old Mutual's replyOfficial
30 May 2023, 08:23Good day Itumeleng
We received your review of 30 May 2023
We sincerely apologize for your service experience.
We will investigate the matter and contact you directly should we require additional information.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We received your review of 30 May 2023
We sincerely apologize for your service experience.
We will investigate the matter and contact you directly should we require additional information.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Old Mutual's reply30 May 2023, 08:23
Official
Good day Itumeleng
We received your review of 30 May 2023
We sincerely apologize for your service experience.
We will investigate the matter and contact you directly should we require additional information.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We received your review of 30 May 2023
We sincerely apologize for your service experience.
We will investigate the matter and contact you directly should we require additional information.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Old Mutual's replyOfficial
30 May 2023, 08:38Good day Itumeleng, thank you for your request. We will provide the necessary information.
Old Mutual's reply30 May 2023, 08:38
Official
Good day Itumeleng, thank you for your request. We will provide the necessary information.
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Itumeleng S's updateReviewer Update
31 May 2023, 08:36Good morning while I wait for Old Mutual.
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Itumeleng S's update31 May 2023, 08:36
Reviewer Update
Good morning while I wait for Old Mutual.
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Itumeleng S's updateReviewer Update
01 Jun 2023, 09:05Good morning
Thank you ill wait for the email.
Regards
Itumeleng
Thank you ill wait for the email.
Regards
Itumeleng
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Itumeleng S's update01 Jun 2023, 09:05
Reviewer Update
Good morning
Thank you ill wait for the email.
Regards
Itumeleng
Thank you ill wait for the email.
Regards
Itumeleng
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Itumeleng S's updateReviewer Update
02 Jun 2023, 10:01How long does it take so i can have an idea.
Thank you
Thank you
IS
Itumeleng S's update02 Jun 2023, 10:01
Reviewer Update
How long does it take so i can have an idea.
Thank you
Thank you
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Itumeleng S's updateReviewer Update
06 Jun 2023, 10:00Greetings
I feel that the actual fault has to now be carried by me. When its three involved in this whole thing.
I was not part of the able that made /ended the contract with Old Mutual.
Old Mutual failrd to send me notices. My employer too did not make me aware of these changes.
I did not study my payslip cause i knew my pemiums to be deducted by employer.
Now i am expected TO PAY 15 MONTHS PREMIUMS IN ONE MONTH TO ACTIVATE MY POLICY.
As a customer are my rights in all this observed ?
Please advice those specializing in this sector?
I feel that the actual fault has to now be carried by me. When its three involved in this whole thing.
I was not part of the able that made /ended the contract with Old Mutual.
Old Mutual failrd to send me notices. My employer too did not make me aware of these changes.
I did not study my payslip cause i knew my pemiums to be deducted by employer.
Now i am expected TO PAY 15 MONTHS PREMIUMS IN ONE MONTH TO ACTIVATE MY POLICY.
As a customer are my rights in all this observed ?
Please advice those specializing in this sector?
IS
Itumeleng S's update06 Jun 2023, 10:00
Reviewer Update
Greetings
I feel that the actual fault has to now be carried by me. When its three involved in this whole thing.
I was not part of the able that made /ended the contract with Old Mutual.
Old Mutual failrd to send me notices. My employer too did not make me aware of these changes.
I did not study my payslip cause i knew my pemiums to be deducted by employer.
Now i am expected TO PAY 15 MONTHS PREMIUMS IN ONE MONTH TO ACTIVATE MY POLICY.
As a customer are my rights in all this observed ?
Please advice those specializing in this sector?
I feel that the actual fault has to now be carried by me. When its three involved in this whole thing.
I was not part of the able that made /ended the contract with Old Mutual.
Old Mutual failrd to send me notices. My employer too did not make me aware of these changes.
I did not study my payslip cause i knew my pemiums to be deducted by employer.
Now i am expected TO PAY 15 MONTHS PREMIUMS IN ONE MONTH TO ACTIVATE MY POLICY.
As a customer are my rights in all this observed ?
Please advice those specializing in this sector?
IS
Itumeleng S's updateReviewer Update
06 Jun 2023, 10:25I have seen it and in I'm seeking advice from reviewers based on the response of paying R8 544 by 31 July 2023. That I received.
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Itumeleng S's update06 Jun 2023, 10:25
Reviewer Update
I have seen it and in I'm seeking advice from reviewers based on the response of paying R8 544 by 31 July 2023. That I received.
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Itumeleng S's updateReviewer Update
06 Jun 2023, 10:27I will also write to consumer rights. I am allowed to get my query to be resolved in a way that is correcting how everyone involved conducts themselves in business.
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Itumeleng S's update06 Jun 2023, 10:27
Reviewer Update
I will also write to consumer rights. I am allowed to get my query to be resolved in a way that is correcting how everyone involved conducts themselves in business.
