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Muzi M
1 reviews | Active since May 2020
25 Aug 2021, 10:03
Claim process for Old Mutual a nightmare
Submitted a claim for my mother and it's been more than six months of waiting, last time we received an sms updating us was 04 June 2021 saying in progress. You go to the branch they raise something new.
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Old Mutual's replyOfficial
25 Aug 2021, 10:05Dear Muzi M
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
Old Mutual's reply25 Aug 2021, 10:05
Official
Dear Muzi M
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Bilqees Carelse
Old Mutual Complaints Management