MJ
Mmamosa J
1 reviews | Active since Aug 2018
19 Aug 2020, 11:50
Claim paid within a day
I lost my husband went to old mutual Westgate Mall, when I arrived at home the money was paid the same day. Insurances that has not process my claim, you can learn a thing or two from this one.
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Replies (1)
Old Mutual's replyOfficial
19 Aug 2020, 17:32Dear Mmamosa Jeco
We are sorry for your loss.
Thank you for telling us about the excellent service your received from the Westgate Mall branch.
This is certainly good to hear and this information has been shared with the branch manager.
We appreciate the effort taken to share this story with us.
Warm regards
Liesl Kerchhoff
Old Mutual Complaints Management
We are sorry for your loss.
Thank you for telling us about the excellent service your received from the Westgate Mall branch.
This is certainly good to hear and this information has been shared with the branch manager.
We appreciate the effort taken to share this story with us.
Warm regards
Liesl Kerchhoff
Old Mutual Complaints Management
Old Mutual's reply19 Aug 2020, 17:32
Official
Dear Mmamosa Jeco
We are sorry for your loss.
Thank you for telling us about the excellent service your received from the Westgate Mall branch.
This is certainly good to hear and this information has been shared with the branch manager.
We appreciate the effort taken to share this story with us.
Warm regards
Liesl Kerchhoff
Old Mutual Complaints Management
We are sorry for your loss.
Thank you for telling us about the excellent service your received from the Westgate Mall branch.
This is certainly good to hear and this information has been shared with the branch manager.
We appreciate the effort taken to share this story with us.
Warm regards
Liesl Kerchhoff
Old Mutual Complaints Management