Claim - Old Mutual.

Since my mother passed away in 2019 I have been trying to claim from Old Mutual. I have sent numerous emails, dropped all document off at their offices, contacted them telephonically. To date May 2026 it's one excuse after the other and each agent gives a different story which is totally contradictory to the other. Last I was "you will be paid this week" and that was in March so from 2019 to 2026 nothing has been done. Every time I must go through the same thing over and over and revisit my mother's death who died of unnatural causes due to a Dr's negligence. I advise whoever has investments, policies or whatever with Old Mutual to reconsider as your family my end up suffering when you are no longer here.