Claim not paid useless investment company!!!!

I'm a client with old mutual I've made a claim to get my life savings was told to wait 32days that's how long it take to get my money, come the 32day I still didn't get it, was told it's still in process wait till the last day of the month still nothing went back was told to give an allowance of three months cause Sars needs to tax and declare how much I'll be getting after the deduction that will take another 3 months like really im taking my money to another company for better service... now I'm stuck I'm being sent from pillar to post to get my own money useless investment company...do not invest with old mutual you will never get your money back