SN
Sibongile N
1 reviews | Active since Oct 2021
09 Oct 2022, 11:56
CLAIM NOT PAID
I sent through my funeral claim on the 8 of August 2022 first of all the claim details were incorrectly captured on the system and I haven’t been paid. I’m told about an investigation that they are doing regarding my claim.
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Old Mutual's replyOfficial
05 Dec 2022, 11:15Dear Sibongile
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
Old Mutual's reply05 Dec 2022, 11:15
Official
Dear Sibongile
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management
We are sorry to hear about the service experience. We will investigate and contact you directly to assist.
Regards
Coleen Aanhuizen
Old Mutual Complaints Management