B
Bongani
1 reviews | Active since Oct 2023
03 Oct 2023, 16:40
Claim lines are bad ...
Claim lines are bad quality, agents cannot hear clients because on the noise in the background, claim is taking longer and hold over 20 minutes only for the call to hang because your agents cannot hear us
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Old Mutual's replyOfficial
03 Oct 2023, 17:00Dear Bongani
We are sorry to her about the service experienced. We investigate and contact you directly to assist.
Regards Thabiet MintinOld Mutual Complaints Management
We are sorry to her about the service experienced. We investigate and contact you directly to assist.
Regards Thabiet MintinOld Mutual Complaints Management
Old Mutual's reply03 Oct 2023, 17:00
Official
Dear Bongani
We are sorry to her about the service experienced. We investigate and contact you directly to assist.
Regards Thabiet MintinOld Mutual Complaints Management
We are sorry to her about the service experienced. We investigate and contact you directly to assist.
Regards Thabiet MintinOld Mutual Complaints Management