Claim Department (old Mutual)

I have put up a claim with old Mutual in September 2018 ,no communication and every time I call their Claims Department I’m being told that the matter has been escalated,what a bad service but when premiums are deducted they don’t miss a day .

Their call centre agents are clueless and tell deferent stories each time I make a call . Went to the nearest branch and still was not assisted.