MN
Mpho N

1 reviews | Active since Nov 2024

25 Nov 2024, 12:50

Claim

People of this company are busy providing me with false information about my claim and I just called now I was told that my claim was not submitted because my previous employer did not exit me on the payroll and my employer told them that I am no longer on the payroll anymore, and the lady who assisted last time she is no longer calling me and answering my emails. Old mutual is a ****.

0
Replies (3)
Old Mutual
Old Mutual's reply25 Nov 2024, 13:10
Official
Good day Mpho,

We acknowledge receipt of your review and sincerely apologise for the service experience you encountered. We are committed to investigating this matter thoroughly and will make direct contact with you should further information be required.

Kind regards
Old Mutual Complaints Management
MN
Mpho N's update25 Nov 2024, 13:32
Reviewer Update
I will be grateful
Old Mutual
Old Mutual's reply25 Nov 2024, 14:03
Official
Feedback will be provided to you via email.

Kind regards
Old Mutual Complaints Management